Privacy Policy & Cookies Policy

Last updated on 2 March 2022.

By visiting www.STARLINE-EUROPA.COM, you acknowledge and accept the procedures described in this Privacy Policy.

Any personal data supplied or collected through the operations you carry out on www.STARLINE-EUROPA.COM will be processed by Starline Srl Unipersonale, with registered office in Varese (VA) - Piazza della Repubblica, 5 - CAP 21100, as autonomous data controller.

FOREWORD

Starline is committed to protecting the confidentiality of the data provided by you and to guaranteeing the necessary protection against any event that might put them at risk of violation and/or unauthorised processing, and informs you of the following:

The data thus conferred by you and collected by our company shall be processed lawfully and correctly, by Starline and its authorised appointees, for the determined, expressed and legitimate purposes and consequently processed in a manner compatible with those purposes. They will be collected in a manner that is adequate, relevant and not excessive in relation to the purposes for which they are collected. Their accuracy will be verified and, if necessary, they will be updated. Our company will also take all reasonable measures to promptly delete or rectify any data that is inaccurate with respect to the purposes for which it is processed, and will keep the data in a manner that allows it to be identified for as long as is necessary to achieve the purposes for which it was provided, and will subject it to periodic review to verify its continued need for storage, and it will be deleted or anonymised once this period has expired.

Finally, your data will be processed in such a way as to ensure adequate security and protection against unauthorised or unlawful processing and against accidental loss, destruction or damage, by means of appropriate technical and organisational measures.

The data will be kept for the time necessary to achieve the purposes indicated above and to comply with sector regulatory obligations; the storage period will be determined by the duration of the business relationship and related administrative, accounting and tax obligations.

The personal data provided will never be processed in order to carry out an automated decision-making process (so-called profiling).

In the event that the personal data provided is to be processed for purposes other than and in addition to those indicated above, the Data Controller will provide you with information regarding this different purpose and any further relevant information, therefore consent to the use of the data for informational, commercial and marketing purposes is not required and is subject to the expression of (unequivocal) consent, which will be requested at a later date.

INFORMATION

WHAT WE USE YOUR DATA FOR

The personal data we receive helps us to customise and continuously improve our service to our customers. It is used to process orders, provide products and services, process payments, communicate with customers about orders, products, services and promotional offers, update our records, manage accounts, display content such as wish lists and customer reviews, and recommend products and services that may be of interest. We also use this information to prevent or detect fraud or abuse of our website and to allow third parties to perform technical, logistical and other activities on our behalf.

Here are some categories of personal data we collect.

Personal data provided by users:

We receive and retain any data you enter on our site or provide in any other way. If you choose not to provide the requested data, we will not be able to provide any services, including fulfilling your order. We use the data you provide to respond to your requests, customise our suggestions, and improve our online offerings and communications.

Personal data that is automatically collected:

We receive and retain certain categories of personal data whenever you interact with us. For example, like many websites, we use ‘cookies’ and obtain certain data when your web browser accesses STARLINE-EUROPA.COM or advertisements and other content presented with reference to that site, in order to make your experience of navigating and using our site smoother and more immediate (see ‘Cookies’).

Mobile devices

When you download or use applications that may be created by STARLINE-EUROPA.COM and, if applicable, when you request or consent to the use of the location feature on your mobile device, we may receive information about your geographical location and your mobile device, including a unique device identifier. We may use this information to provide location-based services such as search results and other personalised content. Most mobile devices allow you to turn off location services.

Email Communications:

To monitor our communications, we sometimes require confirmation of receipt of an email message.

Cookies:

To enable our systems to recognise your device and provide functionality, we use cookies. Starline uses cookies to give you the best possible experience on this site. By proceeding to browse the site, you give us permission to store and access the cookie on your device.

In computer science, HTTP cookies (more commonly referred to as Web cookies, tracking cookies, or simply cookies) are small text strings sent from a server to a Web //en.wikipedia.org/wiki/Client">client (usually a browser) and then sent back from the client to the server (unchanged) each time the client accesses the same portion of the same domain

Cookies are often mistakenly thought of as real programmes, which leads to misconceptions. In reality they are simply blocks of data, incapable, on their own, of performing any action on the computer. In particular, they can be neither spyware nor viruses. Nevertheless, cookies from some sites are categorised as spyware by many anti-spyware products because they make it possible to detect the user.

Modern browsers allow users to decide whether or not to accept cookies, but refusal renders some objects unusable

The Help menu on the toolbar of most browsers will tell you how to prevent your browser from accepting new cookies, how to make the browser inform you when you receive a new cookie, and how to disable cookies altogether. In addition, you can disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on's settings or visiting its manufacturer's website. However, since cookies allow you to use some essential functions of our STARLINE-EUROPA.COM website, we recommend that you leave them activated. If, for example, you block or reject our cookies, you will not be able to add items to your Shopping Cart, proceed to Checkout, or use any STARLINE-EUROPA.COM products and services that require you to register.

The personal data of our customers is an important part of our work and will not be passed on or transferred to third parties. Therefore, personal data will only be communicated in the manner described below and shared with companies under our control, but never outside the European Union or the European Economic Area. These companies, in carrying out their activities, will act in a manner consistent with this Privacy Policy or otherwise with rules that provide similar protections to those described in this Privacy Policy.

- We hire other companies and/or individuals to perform certain activities on our behalf. For example, to process orders, deliver packages, send traditional mail and e-mail, remove repetitive information from customer lists, analyse data, provide marketing assistance, provide search results and links (including paid lists and links), process credit card payments, and provide customer services. These providers only have access to personal data that is necessary to perform their assigned tasks. We assure you that they may not use the same data for any other purpose and they are also obliged to process personal data in accordance with this Privacy Policy, and in compliance with applicable data protection regulations.

- Customers' personal data are part of the company's assets, but remain subject to the processing limits set out in any previous Privacy Policy (unless, of course, the customer expressly consents otherwise). In addition, in the unlikely event that the ownership of Starline srl or a branch thereof or substantially all of its assets are transferred to a third party, customer personal data will of course be one of the transferred assets.

- We will disclose account and other personal information only when we are required to do so by law; to enforce or apply our Terms and Conditions of Use and other agreements; to protect our property or rights; or to protect the security of starline-italia.com, our users or others. This includes exchanging information with other companies and organisations that provide fraud prevention or credit risk reduction. Obviously, this excludes the sale, sharing, or otherwise disclosing of personal information received from customers for commercial purposes contrary to the commitments made in this Privacy Policy.

With your consent:

In cases other than those indicated above, you will be informed whenever your personal data will be disclosed to third parties and you will have the opportunity to choose whether or not to consent to the transfer of your personal data to third parties. In the event that your personal data is transferred to companies, entities or institutions based in countries outside the European Community or EEA, we will ensure that the data is transferred in accordance with this Privacy Policy and in accordance with the applicable data protection regulations when communicating data to third parties as set out above.

- When confirming your order, we only display the last four digits of your credit card number. Naturally, we transmit the full credit card number to the financial institution issuing the credit card during the order processing.

- Our security procedures mean that you may occasionally be asked for proof of identity before revealing personal data.

- It is important that you take appropriate safeguards against unauthorised access to your password and computer. Users must always ensure that they are logged off when using a computer shared with other users.

- Our website may display advertisements from third parties and links to other websites.

- Through STARLINE-EUROPA.COM you have access to a wide range of data relating to your account and your transactions on STARLINE-EUROPA.COM; you can view your data and update it if necessary.

- You can update certain data on STARLINE-EUROPA.COM. When data is updated, we may still keep a copy of the previous version for our records.

- You can always choose not to provide personal data, provided that the provision of such data is necessary to place an order. Should you decide at any time that you no longer wish to receive any Newsletter or information e-mails from Starline, you may notify us by sending an e-mail to Starline-italia@pec.it, or by writing to:

Starline Srl att.: General Manager (Privacy), Piazza della Repubblica, 5 - 21100 - Varese (VA)

Minors are not allowed to purchase products through STARLINE-EUROPA.COM. On STARLINE-EUROPA.COM you can also find products for children, which are, however, presented for purchase by adults. Users under the age of 18 may only use STARLINE-EUROPA.COM under the supervision of a parent or guardian.

If you still have questions about the Privacy Policy on STARLINE-EUROPA.COM, please email us at info@starline-italia.it.

The Privacy Policy and the General Terms and Conditions of Use and Sale may be subject to change. It may happen that we send periodic reminders by email regarding our privacy policy and terms of use. We suggest that you check our website often for changes. Unless otherwise stated, the current Privacy Policy applies to all personal data we hold about you and your account. However, we stand by our promises and will never materially change our policies and procedures. If, however, we do need to make substantial changes, we will inform users so that they can consent or disagree to the changes.

Personal data provided by you

Most personal data is provided when you search, order, send messages to mailing lists or discussion groups, participate in competitions or questionnaires or communicate with customer service. For example, when you: search for a product; place an order through STARLINE-EUROPA.COM; provide personal data in My Account (and may have more than one if you used more than one email address when ordering with STARLINE-EUROPA. COM) or My Profile; communicates with us by phone, e-mail or otherwise; completes a questionnaire or competition entry form; uses our services; fills out a Wish List or other gift list; participates in discussion groups or other community features; writes and rates reviews; specifies a special occasions notice; uses other personal notification services such as Delivery Availability Notifications. Here is the data you provide us with: your name; address and phone number; credit card information; names of order recipients (including addresses and phone numbers); email addresses of your friends and others; and contents of reviews and emails sent to us.

Automatically collected data

We collect and analyse data such as, for example: the Internet Protocol (IP) address used to connect your computer to the Internet; login; email address; password; computer and connection information such as browser type and version; and time zone settings, browser plug-in types and versions, operating system and platform; order history, data that we sometimes combine with similar information collected from other customers to create features such as ‘Best sellers’; the full URL (Uniform Resource Locators) path (including date and time); the number of cookies; the products you have viewed or searched for; and any telephone number used to contact our customer service department. We may also use browser data such as cookies, Flash cookies (also known as Flash Local Shared Objects), or data of a similar nature collected through certain parts of our website for fraud prevention and other purposes. During some visits, we may use software tools such as JavaScript to evaluate and collect session information, including page load times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and cursor movements on pages), and methods used to exit the page. We may also collect technical information to help us identify your device for fraud prevention and diagnostic purposes.

Mobile Devices

Most mobile devices provide users with the ability to disable location services. In most cases these controls are located within the device's settings menu.

Personal data collected from other sources

We receive data from other sources such as up-to-date delivery and address information from our carriers or other third parties, which we use to make changes update our records and to deliver upcoming orders or communications more quickly; account data, information about orders or returns and pages visited by certain merchants with whom we co-brand certain operations or to whom we provide technical, implementation, advertising or other services term search data and related results collected as a result of searches on web search engines; search results and links, including paid listings (such as Sponsored Links); and credit data from credit bureaus, which we use to offer credit or financial services to certain customers and to prevent and detect fraud.

Joint or co-branded offers with other companies:

We may, from time to time, offer products and services jointly with other companies or in co-branding.

Data you can access:

At STARLINE-EUROPA.COM you can access data such as, for example: up-to-date information about recent orders; personally identifiable information (including name, email, password); payment settings (including credit card and promotional code information and account status); email notification settings (including product availability alerts, Deliveries, special occasion alerts and newsletters); tips; shopping lists and gift lists; as well as your profile (including product reviews, tips, alerts, personal profile).

REQUEST FOR CONSENT TO THE PROCESSING OF PERSONAL DATA

PURSUANT TO THE EUROPEAN DATA PROTECTION REGULATION 679/2016 (GDPR) AND LEGISLATIVE DECREE 196/2003

With reference to the aforementioned regulation and the request to provide some of your personal data in connection with your registration on and use of www.STARLINE-EUROPA. COM, as per the information above, without prejudice to your personal autonomy in the provision of your data, which although optional, is strictly necessary for the operation of our online shopping site, we draw your attention to your rights under Articles 7 and 13 to 22 of the Regulation, among which is the right to obtain - from our Company and at any time - both confirmation of the existence, and their origin, of such personal data concerning you and the logic with which they are used, as well as the cancellation, as well as the transformation into an anonymous form or the blocking of data used in violation of the provisions on the subject as well as the updating, rectification or - should you be interested - the integration of such personal data, as well as the certification that the above has been brought to the attention of those to whom such data has been communicated, and also the right to object to the use of your personal data and, more generally, to exercise all the rights provided for by the Regulation, including the portability of your data, all of which can be exercised free of charge in the cases provided for, by contacting the Data Controller of the processing operations carried out, by means of a simple written request, accompanied by a copy of a suitable and valid identification document, to be sent to

Starline Srl Unipersonale. att.: General Manager (Privacy), Piazza Della Repubblica, 5 - 21100 - Varese (VA),

or by e-mail to the certified mail address: Starline-italia@pec.it

We undertake to provide suitable replies to all your requests as soon as possible and in any case within 1 month of receipt.

Naturally, should you consider that the processing of data relating to you does not comply with the provisions in force, or if the response to a request by which you exercise one or more of the rights provided for in Articles 15 to 22 of Regulation (EU) 2016/679 does not arrive within the specified timeframe or is unsatisfactory, you may refer the matter to the competent judicial authority or to the Data Protection Authority, in the latter case by means of a complaint pursuant to Article 77 of Regulation (EU) 2016/679, at the following addresses

Belgium: www.privacycommission.be or e-mail commission@privacycommission.be

Denmark: via Virk.dk or e-mail dt@datatilsynet.dk

Germany: www.bfdi.bund.de or e-mail poststelle@bfdi.bund.de

Italy: www.garanteprivacy.it or e-mail protocollo@gpdp.it

Netherlands: www.cbpweb.nl or e-mail info@cbpweb.nl